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How do I set up a vacation auto-responder?
Configure an email account to send automated emails. This can be useful if you are on vacation or unavailable, or if you have a generic message that you wish to send from a support email address.
1. Log in to your email account online by going to
(replace "yourdomain.com" with your company's domain).
Enter your full email address as the username.
Enter the password you received when your email address was set up (unless it was changed after the fact).
*Can't remember your password? Submit a ticket to request a reset.
2. Click on your email address in the top right of the screen and then click "Autoresponders".
3. On the next page that loads, click the blue "Add Autoresponder" button.
4. Fill out the fields.
From: Who is sending the email (typically your name).
Subject: Subject of the email.
Message: Message that you want to inform the recipient. (eg) I am away on vacation until the 25th...
Start: When you want the autoresponder to start. Select "immediately" or "custom" to select a date from the calendar.
Stop: When you want the autoresponder to stop. Select "immediately" or "custom" to select a date from the calendar.
Updated: 31 Jul 2019 05:13 AM
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